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About the Ice Factory of Central Florida


If you have been to the rink lately, you've notice some changes going on! We're in the beginning stages of revamping not just the the look of the building, but the energy you feel when you walk in.

With us your not just a number but part of our family.

Join us in our NEW hockey association, the Kissimmee CRUSH

We invite you to stop in and join us during this exciting time of change and growth. Become part of our family and grow with us!

History of the Ice Factory

The Ice Factory opened in 1998 to a high profile grand opening including an appearance and welcome to all guest by Olympic gold medalist Scott Hamilton. Following autographs, Scott performed as the Master of Ceremonies for the School of Performance's (a program hosted at the Ice Factory to produce Broadway-style shows with the local skating children) first grand production. They then hosted an open skating session with local radio personality Kid Cruze of XL 106.7 live on the radio!

Since then the Ice Factory has expanded and developed some of Central Florida's finest skaters and hockey players.

The mission of the Ice Factory is to offer a first quality ice skating facility to teach the local community about the benefits of recreational fun fitness in a clean and inviting environment. 

Ice Factory Amenities

The Ice Factory is an Olympic class ice skating center located in the heart of Central Florida; close to the Disney Theme Parks as well as Universal Studios Orlando.

The Ice Factory amenities include:

  • NHL Regulation Ice Sheet - 200 ft by 85 ft
  • Studio Ice Sheet - 85 ft by 45 feet
  • 750 seat stadium seating style bleachers
  • Large, welcoming lobby
  • Full Service Snack Bar
  • Rink Side Bar & Lounge - serving your favorite domestic and import beers
  • 4 locker rooms
  • 1 female-only locker room
  • 1 referee locker room
  • Each locker room has showers and restroom
  • 2 Large party rooms
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William Highfield - Operations Manager

William "Bill" Highfield is from Rochester, NY.  He has skated at the rink since 1999 and join the crew at the Ice Factory in 2009.  He has held several different positions with us and is currently our Operations Manager.


Bill has a quick wit and uses it to put a smile on anyone's face.

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Gus Dumoulin - Director of Hockey Operations

Gus comes to us from the Florida Panthers organization and has taken over as our Directory of Hockey Operations.


Gus helped us open the Ice Factory back in 1998 and we're glad he is back with us. Gus has trained some of the top talent in the NHL and is well known in the hockey community for his stick handling skills.


Gus has had a great impact in our youth and adult players alike and has been working very hard to make the Ice Factory not just look great, but restore the energy you feel when you walk in.

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David Miller - Assistant Operations Manager & Groups Organizer

David has been with us since 2015 and comes to us from working at Disney World. Prior to moving to Florida, David is from a small town, Hershey, PA where he spent some time in the AHL as a linesman.


As well as a customer service background, David has been a referee for USA Hockey since 1999 and prior to working for Disney, he was a Correctional Officer in a prison in Pennsylvania.

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Tiffany Sandor - Hairbow Specialist - Public Relations

Tiffany has been skating here since day one and is good friends with the ownership.  Tiffany use to be a Manager here until she went on to bigger things.


Tiffany comes back and helps us out a few times a week and we're very lucky to have her! You can always spot Tiffany when you're here, she always has a hairbow!

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Oliver - Mr. Fix It

Oliver is a HUGE asset to us. The man is a genius and cannot sit still. He can fix anything and when you ask him to do something, he already has it done.


Oliver is also one of our Learn to Play hockey coaches and an avid player. He is also one of the best skate sharpeners in Florida!

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Desiree - Hostest with the Mostest!

Desiree has been with the Ice Factory since we opened our doors in 1998.  She is fondly referred to as our Rink Mom.


As you can tell by her picture, she is fond of horses as well as she has many on her farm, as well a a mini white pony!


Desiree has three children (not counting her rink kids). She is the best birthday party host anyone could hope to have. Desiree also does a lot of booking of birthday parties and groups for us.


Desiree is also one of our Learn to Skate coaches.

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Emyl - General Staff

Emyl is new to us but has done great work since he has been with us. He is currently in college to be an automotive technician. Emyl is very personable and great with the guests. He always has a smile on his face!


Emyl has been learning how to drive the Zamboni and sharpen skates and is quickly mastering all the tasks. He is also fluent in Spanish and is attempting to learn how to play hockey.

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Maria - General Staff

Maria has been with us since the Christmas season, 2016. She is one of our party hostests and enjoys working here. She always has a smile on her face and speaks fluent Spanish.