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About the Ice Factory of Central Florida


If you have been to the rink lately, you've noticed some changes going on! We're in the beginning stages of revamping not just the look of the building, but the energy you feel when you walk in.

With us you're not just a number but part of our family.

We invite you to stop in and join us during this exciting time of change and growth. Become part of our family and grow with us!

History of the Ice Factory

The Ice Factory opened in 1998 to a high profile grand opening including an appearance and welcome to all guest by Olympic gold medalist Scott Hamilton. Following autographs, Scott performed as the Master of Ceremonies for the School of Performance's (a program hosted at the Ice Factory to produce Broadway-style shows with the local skating children) first grand production. They then hosted an open skating session with local radio personality Kid Cruze of XL 106.7 live on the radio!

Since then the Ice Factory has expanded and developed some of Central Florida's finest skaters and hockey players.

The mission of the Ice Factory is to offer a first quality ice skating facility to teach the local community about the benefits of recreational fun fitness in a clean and inviting environment. 

Ice Factory Amenities

The Ice Factory is an Olympic class ice skating center located in the heart of Central Florida; close to the Disney Theme Parks as well as Universal Studios Orlando.

The Ice Factory amenities include:

  • NHL Regulation Ice Sheet - 200 ft by 85 ft
  • Studio Ice Sheet - 85 ft by 45 feet
  • 750 seat stadium seating style bleachers
  • Large, welcoming lobby
  • Full Service Snack Bar
    • Serving your favorite fun snack foods, Pepsi brand fountain drinks, wine, and beer.
  • 4 locker rooms
  • 1 female-only locker room
  • 1 referee locker room
  • Each locker room has showers and restroom
  • 2 Large party rooms

Keith Smith - General Manager

Keith grew up in Kissimmee and has been a member of the Ice Factory family in one way or another since it's opening as a figure skater.

He was our Assistant General Manager in 2008-2010, left to California to work at one of the nation's highest volume 2 sheet rinks. He's now returned "home" to live in St. Cloud with his wife and son, and to Manage the Ice Factory.

Keith loves to skate, DJ and to join in on Curling. You'll often see him joining in on games during public session, or throwing stones with the Orlando Curling Club at The Ice Factory.

William Highfield - Assistant General Manager

William "Bill" Highfield is from Rochester, NY.  He has skated at the rink since 1999 and joined the crew at the Ice Factory in 2009.  He has held several different positions with us and is currently our Assistant General Manager as well as Adult Hockey Director.

Bill has a quick wit and uses it to put a smile on anyone's face.

Contact Bill at or 407-933-4259 ext 126

Adam Barr - Guest Service Manager

Adam Barr has been with the Ice Factory team since 2018. Adam loves seeing the joy of the skaters take to the ice. He is also one of our highly skilled skate technicians. He's happy to assist you with figure skate fittings, boot adjustments, precision sharpenings, blade mounting and more!

Contact Adam at or 407-933-4259.

Lenora Evans - Enrollment Cooridnator

From a mere fascination with hockey to an enduring passion for the grace and thrill of ice sports, Lenora is your go-to person for all things skating. Whether you're seeking trial classes, skating school, youth hockey programs, getting fitted for skates or even planning a birthday party, she's got you covered!

Contact Lenora at 407-933-4259 ext 130

Paula Wagener - Figure Skating Director

Paula is a PSA Master Rated Choreography and Style Coach who has developed several figure skating programs for over a decade for private rinks and investors.  She was also the Executive Director of Figure Skating Operations for Advanced Arenas overseeing their 6 ice arenas throughout the East Coast and Midwest with over 111 figure skating coaches and directors on her staff. Her arena programs have hosted the PSA International Conference as well as the World Junior Selection Competition, US Figure Skating workshops and competitions, and celebrity camps and clinics.

Jessica Smith - Marketing Director

Jessica's background in community engagement and event activation marketing brings the Ice Factory full circle on its overall objective, to be a good steward of the community. Jessica also manages our social media and sponsorship and donation requests.

Contact Jessica at

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