Ice Factory Guest,
As the state slowly begins the process of reopening, we are still in process of completing major repairs to our ice floor. We will have a much better skating surface once this work is complete.
We are planning for a June 1st reopening.
We hope you and your family are as excited as we are to get back on the ice.
Ice Factory Management
Ice Factory Guests,
We hope you and your family are safe and doing well in this unprecedented time. We know that you are as eager to get on the ice as we are! Our management team has been working tirelessly on preparing the Ice Factory for our eventual reopening.
In this downtime we've been hard at work making significant updates to our facility and our operations. We hope to provide you with an amazing, safe and comfortable skating experience as we move forward into the new "normal" of our post COVID-19 world. We think you'll be very excited to see our improvements.
We'd like to announce and welcome our new General Manager, Keith Smith. Many of our guests may remember Keith from many years ago in his role as Assistant General Manager. Keith's attention to detail and experience with ice arenas is sure to bring about an enhanced experience for all of our guests. If you have any questions for him, please contact him at Keith@icefactory.com. Keith is in the process of moving from California back to Florida, and looking forward to working with Bill (Operations Manager), Paula (Skating Director) and Tiffany (Assistant).
The biggest question, when will the Ice Factory re-open? The management team has been working diligently with leaders in the ice rink industry and policy makers, both nationally and locally to understand when we can safely reopen. At this point, without further guidance from local and state officials, we can't confirm a set date for reopening. We are just as eager as you are to get back on the ice!
Once we have more information on the reopening phases for Osceola county, and potential dates, we will update you.
Once we reopen, please be prepared for some changes to our operation in order to provide a safe environment for our guest and staff.
Some of these changes include:
On a positive note, you will see some new, exciting programs coming soon! We will have another announcement soon on our website and social media on scheduling and program changes.
Thank you for your continued support in The Ice Factory, we hope to see you soon!
Ice Factory Management