Be the eyes on the ice, the protector of fun, and the reason guests stay safe and smiling.
Public skating sessions are where memories are made — and Skate Guards are the ones who keep it all flowing safely, smoothly, and with energy. You're not just enforcing rules — you're creating a safe and welcoming experience, answering questions, stepping in when needed, and sometimes even leading games or doing a little crowd control with style.
If you love skating, thrive in fast-paced environments, and know how to balance authority with friendliness — this is your zone.
Keep the ice safe by enforcing rink rules clearly, politely, and consistently
Monitor guest behavior and skating patterns to prevent unsafe activity before it happens
Ensure Skating Aids (sleds & buckets) are used appropriately.
Help guests when they fall — check on them, guide them safely off the ice, and call for help if needed
Use cones, radios, and clear communication to create a controlled skating flow
Be first on the scene during an accident or emergency — stay calm, direct traffic, and alert the right team
Stay alert, move with purpose, and patrol all areas of the ice (switch positions regularly to stay fresh and effective)
Engage guests — answer questions about programs, direct them to the right places, and make sure they feel seen
Entertain when appropriate — lead simple games, trivia, or icebreaker activities during slower moments
Stay knowledgeable about all skating and hockey programs so you can answer questions or connect guests with the right info
Write detailed, clear incident reports when accidents happen — no guessing, no exaggerating, just the facts
Keep entrances and exits clear, monitor off-ice areas, and communicate with staff about anything that needs attention
Use your voice, your whistle, or your presence to get attention when needed — never aggressive, always in control
Support team members during power outages, evacuations, or other rare but real emergencies
Be the kind of guard guests trust — calm, consistent, and friendly
No reckless skating, racing, or weaving through others
No tag, games, food, drinks, or mobile devices on the ice
No figure skating moves except at center ice.
No sitting or leaning on the boards
No carrying children or bags on the ice
No inappropriate behavior or substances — ever
No skates in unauthorized areas
Everyone must keep moving, follow the flow, and follow the vibe
A confident skater (forward, backward and able to stop) who can patrol while staying alert. Alternatively, if no skating skill, using ice cleats.
Strong communicator — you know how to be firm but polite
Comfortable taking control in tough situations and staying calm under pressure
Reliable, consistent, and ready to lead by example
Friendly and approachable — even while keeping rules in check
Able to recognize when it’s time to teach, time to help, or time to step back and call for backup
Familiar with basic first aid and open to learning emergency protocols
Able to complete reports and relay information accurately
Team player who supports the whole rink operation, not just the ice
Have previous experience in skating, camps, coaching, or youth programs
Know how to de-escalate tense situations with grace and humor
Are comfortable with a radio, a whistle, and a fast-moving crowd
Have a knack for leading a game of “Red Light, Green Light” or calming a nervous first-timer
Free skate time
Flexible scheduling
Leadership and safety training
A team-first culture where your role truly matters
A paycheck with real purpose
The respect that comes from being a trusted part of a fast-paced operation
❌ You’re uncomfortable enforcing rules or being assertive
❌ You check out instead of staying alert
❌ You’re not confident on the ice
❌ You freeze up in an emergency
❌ You’d rather stay in one spot than move with the flow
This role is safety, service, and skating all rolled into one. If you’re ready to help make every public session safe, smooth, and unforgettable, we want you on the ice with us.
Apply now — and take your place where fun meets responsibility.